For most shipments, UPS is Printrbot’s preferred carrier and we suggest that you use them for your order. While at times UPS can cost more than USPS, the service and excellent tracking UPS offers is well worth the cost. Please read the following list to determine which shipment method is best for you:
Within the U.S.A.
USPS First Class: For packages weighing less than 13 oz, 1-3 business days. Good for small orders.
USPS Priority Mail: All packages above 13 oz. must be Priority Mail if USPS is chosen, but you can choose Priority Mail for lighter options as well. Usually 1-3 business days. Good tracking overall, but significant delays occur in the event of a problem (lost or mis-placed package, for example). Delivery speed not guaranteed.
UPS Ground: 1-5 business days in most cases, depending on how far you are from Northern California. Excellent tracking, quick recovery if issues arise, and address changes are possible mid-route.
UPS 3-Day, 2-Day, Next Day: Guaranteed delivery with these options on the time period you choose.
UPS Expedited: 5-7 business days, excellent tracking, and Printrbot will be notified if there is a reason for the package being delayed. Also, UPS has “power of attorney” around the world on Printrbot’s behalf to speak for us and sign for us when necessary to keep packages moving through customs quickly.
UPS Saver: 3-4 business days in most cases, and everything said above.
UPS Express: 1-3 business days, and everything else said above.
USPS First Class International: Limited to packages weighing 4lb or less. 2-4 weeks in most cases (maybe 1 week to Canada or Mexico), spotty tracking and no notifications if there are issues. Almost every package does arrive to its destination, but it can be frustrating. It is common for customers to write us having waited 2+ weeks, but we can literally do nothing but wait at least another few weeks because often packages arrive over a month later.
USPS Priority Mail Express: 5-7 business days in most cases, though significant issues can occur often with custom’s offices causing it to be much longer. Tracking is usually good but not always consistent. If a package has an issue in customs, or is ever lost in transit, Printrbot is not notified and neither will you be. You will need to realize there’s a delay and hope you can chase someone down. When lost item cases are opened, it literally takes 25 days to have it resolved.