Support

“3D printing is hard.” -Brook Drumm, CEO.  If the founder of Printrbot says it’s hard, there is no reason to be discouraged if you run into trouble when you are 3D printing.  Not to worry.  Printrbot has a knowledgeable support staff and a helpful community to get you back up and running.

Got Questions?

Please take a moment to review our FAQ page for answers to our most common questions.

Find Your Answer

Technical Support

Technical support is provided for all Printrbot customers by our dedicated team members and community.

Visit the Printrbot Help Center

 

Community

Visit the Printrbot help desk/community forum.

Visit Forums

Missing Parts

Did we miss something in your kit?  Let us know so that we can get your parts to you right away!

Request New Parts

Returns

We will accept returns within 30 days of the date of delivery. View our Return Policy.  Printrbot does not offer phone support.

Start Return Process

 

Build Instructions

Printrbot Play (model 1505)
Printrbot Simple (model 1403)
Accessories
Printrbot Plus (model 1504 / 1412)
Troubleshooting
Electronics & Software
Simple Maker’s Kit (models 1401, 1405)
Printrbot CNC

 

Legacy Printrbots
Printrbot Go (models 1311, 1404)
Printrbot Selfie

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Happy Labor Day Weekend! Please be advised that orders placed now will not begin shipping until Tuesday 9/8.