Support

We are here to help you on your journey of learning 3D printing. Printrbot offers support for customers in a variety of ways. Please take a moment to read the options below to determine what best fits your needs.

Start Here

Before opening a support ticket, please take a moment to review our FAQ page for answers to our most common questions.

Frequently Asked Questions

Technical Support

Technical support is provided for all Printrbot customers by our dedicated team members.

Broken & Missing Parts

We will replace any broken or missing parts under warranty for both our kit and factory assembled Printrbots.

Orders & Shipping

We will accept returns within 30 days of the date of delivery. View our Return Policy

Build Instructions, Product Documentation, and Downloadable Files

Printrbot Simple Metal (model 1403)
Simple Maker’s Kit (models 1401, 1405)
Printrbot Go (v2)
Printrbot Plus (models 1311, 1404)
Accessories
Electronics & Software
Legacy Printrbots
Technical Forums
Troubleshooting