Support

We are here to help you on your journey of learning 3D printing. Printrbot offers support for customers in a variety of ways. Please take a moment to read the options below to determine what best fits your needs.

Got Questions?

Before opening a support ticket, please take a moment to review our FAQ page for answers to our most common questions.

Find Your Answer

Technical Support

Technical support is provided for all Printrbot customers by our dedicated team members.

View Knowledge Base

Community

Visit community managed forums and connect with other Printrbot owners from across the globe.

Visit Forums

Missing Parts

We will replace any broken or missing parts under warranty for both our kit and factory assembled Printrbots.

Request New Parts

Other

We will accept returns within 30 days of the date of delivery. View our Return Policy

Contact

Build Instructions, Product Documentation, and Downloadable Files

Printrbot Simple Metal (model 1403)
Simple Maker’s Kit (models 1401, 1405)
Printrbot Go (v2)
Printrbot Plus (models 1311, 1404)
Accessories
Electronics & Software
Legacy Printrbots
Troubleshooting