I’m having trouble completing my purchase. I’m in the U.S. and am getting ”Sorry, it seems that there are no available shipping methods for your location (United States). If you require assistance or wish to make alternate arrangements please contact us.” What do I do?
What are my options for shipping and what are the differences?
Domestic United States:
First-Class – The package must way 13 oz. or less. Takes 2-4 business days.
Standard Post (a.k.a. Parce Select) – Takes 4-10 business days.
Priority Mail – Takes 2-4 business days.
Priority Mail International – Takes 6-12 business days
Express Mail International – Takes 5-8 business days
*** All of these times are approximate. Particularly for international packages, things can get held up in customs or other places along the way.
Printrbot highly recommends Priority Mail for kits and assembled ‘bots. First, it gets to you faster – the less travel days for an assembled ‘bot in particular the better. Second, tracking is automatically included. Combine that with the fact that Printrbot ships kits and assembled ‘bots with Signature Confirmation (only available for domestic US) and you have good tracking with the assurance that your precious order will not be left at the door unattended.
Printrbot highly recommends Express Mail international for all kits or assembled ‘bots because they tend to move through customs faster and arrive at the destination considerably faster than Priority international.
The cost of each shipping method is automatically calculated upon checkout and depends on distance and weight.
If an item says “in stock” but also has a “wait time” in red lettering on the page, what does that mean?
How do I know when my item has been shipped?
How do I know if Printrbot ships to my country?
How much will shipping cost to my country?
Who pays for importing taxes or other related fees?
Does Printrbot have a CE sign on their electronics?
What is the status of my order?
What is your refund/return policy?
Do I need the glass for the heated bed? If so, why don’t you sell it?
Do the Printrbot kits come with everything I need to start printing?